PIEDMONT WEST URGENT CARE CENTER

Provider Review Consensus: What Patients Are Really Saying

How do you separate the signal from the noise? A single rave review or one unhappy comment rarely tells the whole story. That's why we've done the heavy lifting. The Provider Review Consensus synthesizes feedback from numerous patients to reveal the true patterns and what you can consistently expect. We highlight the provider's most praised qualities and any recurring concerns, giving you a clear, big-picture view to help you choose with confidence.

At Piedmont West Urgent Care Center, patients consistently praise the warm, friendly atmosphere and exceptional care provided by the dedicated staff. From the moment you walk through the door, you can expect a welcoming experience, with quick check-in processes and minimal wait times. Reviewers appreciate the knowledgeable and caring team who take the time to explain treatment options and ensure that patients feel comfortable and informed throughout their visit. Many patients highlight the outstanding customer service and genuine compassion shown by the staff, making even those with white coat phobia feel at ease. The practice is noted for its commitment to quality treatment and compassionate care, often resulting in quick recoveries and improved patient outcomes. Whether you're visiting for a routine check or a more urgent issue, Piedmont West Urgent Care Center is recognized as a valuable resource in the community, ready to provide the support and care you need with a smile. Experience peace of mind and top-notch service at Piedmont West Urgent Care Center, where you're treated like family.

Practitioners at this location

Name	Taxonomy (Specialization)
MRS. Jena Mcclure Richter, FNP	Nurse Practitioner 363L00000X - Nurse Practitioner (1) A registered nurse provider with a graduate degree in nursing prepared for advanced practice involving independent and interdependent decision making and direct accountability for clinical judgment across the health care continuum or in a certified specialty. (2) A registered nurse who has completed additional training beyond basic nursing education and who provides primary health care services in accordance with state nurse practice laws or statutes. Tasks performed by nurse practitioners vary with practice requirements mandated by geographic, political, economic, and social factors. Nurse practitioner specialists include, but are not limited to, family nurse practitioners, gerontological nurse practitioners, pediatric nurse practitioners, obstetric-gynecologic nurse practitioners, and school nurse practitioners.
MS. Tynisha Hailes, FNP-C	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
DR. Amir Z Ansari, M.D.	Emergency Medicine 207P00000X - Emergency Medicine An emergency physician focuses on the immediate decision making and action necessary to prevent death or any further disability both in the pre-hospital setting by directing emergency medical technicians and in the emergency department. The emergency physician provides immediate recognition, evaluation, care, stabilization and disposition of a generally diversified population of adult and pediatric patients in response to acute illness and injury.
James D. Cameron, MD	Emergency Medicine 207P00000X - Emergency Medicine An emergency physician focuses on the immediate decision making and action necessary to prevent death or any further disability both in the pre-hospital setting by directing emergency medical technicians and in the emergency department. The emergency physician provides immediate recognition, evaluation, care, stabilization and disposition of a generally diversified population of adult and pediatric patients in response to acute illness and injury.
DR. Timothy Wenn, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Irene W. Helms, FNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
DR. Terry Frederick Hayes, MD	Emergency Medicine 207P00000X - Emergency Medicine An emergency physician focuses on the immediate decision making and action necessary to prevent death or any further disability both in the pre-hospital setting by directing emergency medical technicians and in the emergency department. The emergency physician provides immediate recognition, evaluation, care, stabilization and disposition of a generally diversified population of adult and pediatric patients in response to acute illness and injury.
DR. Michael Lance Queen, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
DR. Robert Stephen Hines, MD	Preventive Medicine (Occupational Medicine) 2083X0100X - Preventive Medicine (Occupational Medicine) Occupational medicine focuses on the health of workers, including the ability to perform work; the physical, chemical, biological, and social environments of the workplace; and the health outcomes of environmental exposures. Practitioners in this field address the promotion of health in the work place, and the prevention and management of occupational and environmental injury, illness, and disability.
DR. Bryan Lindsey Sink, MD	Emergency Medicine 207P00000X - Emergency Medicine An emergency physician focuses on the immediate decision making and action necessary to prevent death or any further disability both in the pre-hospital setting by directing emergency medical technicians and in the emergency department. The emergency physician provides immediate recognition, evaluation, care, stabilization and disposition of a generally diversified population of adult and pediatric patients in response to acute illness and injury.

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